1. Is there any spare parts service if the order is large?
Of course, we will evaluate the quantity of spare parts according to your order.
2. How does your company do regarding quality control?
Our QC team will do strict quality control inspection before shipment to assure best quality.
3. Can your products meet the national association standards?
Sure, we can provide the corresponding compliance test report
4. What's the delivery time?
The delivery time for sample order is normally 1-3 working days after full payment received. For common bulk order, it's about 25-30 working days after deposit received. For large order ,we need to discuss and make the production plan in advance !
5. It has been so many days! Where is my order?
Sorry for the trouble. Delivery can be affected by weather, customs, policy change and the others. If you have been waiting too long time for your order, please contact us or your sales representative. We will do our best and give you the most sensible solution to tackle your problems.