We can do EXW, FOB ,CIF,DDU terms which can meet your different requirement
Q. What type of the files' format is required for the LOGO or packing?
A. We only need design files in AI or EPS format.
Q. How do you guaranty your quality?
A. 1. Our products are produced under strict quality control system.
2. During the production, the mold, refine, forming, spraying, and silk screen, each process will be passed by the professional and experienced QC team, then next process.
3. Before packing, we will test them one by one, to ensure the defects rate will be less than 0.2%.
Q. How to deal with the defects during the guarantee period?
A. 1. Small quantity, we will free send you brand new replacements with next orders.
2. Batch defects, we will free replace new ones for you or we can negotiate the solution including recall based on the problems.
Q. What is your terms of Payments?
A. 1. Alibaba Trade Assurance. Any trade disputes, Alibaba will guarantee your money.
2. 30% deposit and 70% balance before shipment.